“We asked Positive CRM for a dashboard to help us monitor our Net Promoter Score and customer feedback for Edwards brand.  They were able to clearly understand our business needs, offer additional suggestions and improvements, and we now have a dashboard that automatically combines data from our SAP CRM and Survey systems with minimal ongoing maintenance required.”

Dr Waleed Qader – Global Sales Operations Manager, Scientific Vacuum Division, Atlas Copco Vacuum Technique

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“Positive CRM changed my attitude to what a company needs in a B2B website and what it can get from an implementation partner. Before we implemented SAP, we already had a successful B2B website and with the help of Positive CRM we improved the service and facilities we offer to our customers. Positive CRM have kept up with our vision of what we need from our site and always been able to meet our requirements.”

Stuart Kahn – Head of IT, TOMY Europe

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“Positive CRM have always provided me with great support and in a timely fashion. They take enough time to understand and validate the requirements and then work with a high level of commitment until delivery of the solution. On top of that I enjoyed the friendly atmosphere.”

Martin Klvaňa Customer Experience Specialist, Edwards Vacuum Ltd Czech Republic